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3 Ways to Support Underperforming Employees

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For many reasons, even the best employees can hit a slump at work. We’re human after all! But what about employees who underperform for weeks, or even months on end? Leaders and managers may understand when their top performers have a bad day and trust that they may get themselves back on track, but other underperforming employees might need help to start achieving performance goals. 

 

Understanding the cause of an employee’s underperformance is the first step for managers and leaders to address the issue and assess the potential for a successful turn-around. Take a look at three ways to understand and increase the performance of underperforming employees:

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Resources for Supporting Employees:

 

  • 3 ‘Basic Needs’ That All Employees Crave (HRD Article)

  • Using the WVA Profile to Build a Strong Work Culture (TC Article) 

  • Manage Employee Stress Based on Personality (TC Article)

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Employee Self-Insights and Team Reports

Participant Reports:

Participant Reports are a wonderful way to empower employees with an in-depth look at their strengths and areas for improvement. In encouraging, non-judgemental language, employees learn about their natural behavioral tendencies and are offered actionable self-coaching tips. Participant Reports increase on-the-job self-awareness and can increase engagement and productivity.

  • AVP Participant Sample Report (PDF)

  • WPP Coaching Conversation Guide (PDF)

  • WPP Participant Report Overview (5-min video)

Team Reports:

TalentClick’s self-serve Team Reports take only minutes to generate in the TalentClick Portal and are a great tool to show you the personalities of your team members. Share these insights with your team! 

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They can understand themselves in relation to the others on the team, and how their similarities and differences impact how they interact or have possible areas of conflict. Watch this video on Understanding Team Reports for all the insights this tool can provide.

  • Sample Team Report (PDF)
  • How to Build Team Reports (3-min video)

"Areas of conflict between critical team members began to be ironed-out … due to the empathic response incited by [assessment] results. Team members were able to take these lessons and develop rules of engagement that gained buy-in from their counterparts, and/or deferred comments, or actions that would have normally been made without hesitation."

- Director of Operations - Mining Industry -

     

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